Support

Product: Momentum Trainer

Operator and data controller: Nave Dror, an Israeli sole proprietor operating the PureFlow business and developing Momentum Trainer.

Support email: navedror@pureflowisr.com

Response language: Hebrew or English.

We aim to reply within a few business days. Support is provided directly by the developer.

What to include

• The email address associated with your account.
• What you were trying to do and what happened instead.
• The date and time of the problem, and the page or screen you were on.
• For import problems: the sport and the date of the activity.
• A screenshot, if it helps — please blur anything you would rather not share.

Please do not send passwords or other credentials by email. We will never ask for your password.

Other requests

For privacy questions, data export or account deletion, use the same address and see the Privacy and Data Deletion pages.